Frequently Asked Questions
Questions about DeathDoula.org
Current information about the prelaunch website and what is planned next.
When does the professional directory open?
The public directory is scheduled to open for searching in April 2027. Profile search, direct contact, and organizational inquiries are not available on DeathDoula.org today.
Who can purchase a professional doula listing?
Trained end-of-life and death doulas who complete the required profile and professional self-attestation process.
What is the difference between Professional Listing and Professional Connect?
Professional Listing provides a standard public profile with core practice information. Professional Connect includes expanded biography and service details, additional photos and links, and information for organizational inquiries.
Can families and organizations search without paying?
Yes. Public directory search will be free for families, caregivers, healthcare and hospice teams, funeral professionals, and other visitors when the directory opens.
Does DeathDoula.org verify training or credentials?
Training and professional experience are self-reported and are not independently verified by DeathDoula.org. Visitors may ask individual professionals directly about their training, experience, and supporting documentation.
Does purchasing a listing guarantee clients or referrals?
No. A listing provides an opportunity to be discovered. Inquiries, referrals, paid work, and partnerships depend on the needs and choices of visitors and are not guaranteed.
When does the listing year begin?
The first twelve months begin when a completed profile is approved and activated, subject to the applicable Listing Terms.
What does a business listing cost?
The prelaunch price for an eligible Funeral, Memorial & Other End-of-Life Services listing is $149 for the first year. The regular annual price is $199.
What does a training provider listing cost?
The prelaunch price for an End-of-Life Doula and Death Education listing is $149 for the first year. The regular annual price is $199. One provider profile can feature multiple relevant programs.
Does Explore the Founding 100 include a directory listing?
A $97 Explore the Founding 100 purchase includes access to the Explore experience, one year of DeathDoula.org Professional Connect automatically at no additional charge, and a $97 credit toward Founding 100 tuition. No separate listing purchase or upgrade is required.
Can I receive updates without purchasing a listing?
Yes. You can register your interest through the Stay Informed page. Newsletter subscription is a separate choice.
Is the Jordan Ellis profile a real listing?
No. The Jordan Ellis profile is a fictional demonstration of how a professional profile can be presented. It is not an active listing and cannot be used to contact a doula.
Where are the purchase and activation terms?
Review the applicable Listing Terms for payment, activation, cancellation, refunds, and renewal conditions.
What is the refund and cancellation policy?
If your paid reservation is not approved for activation, you receive a full refund. If you cancel before your listing is activated, you receive a full refund. If the public directory launch is delayed before activation, your 12-month term does not begin and you may request a full refund.
The 12-month listing term begins on the date your listing is activated. Voluntary removal or cancellation after activation does not qualify for a prorated refund. Exceptions are reviewed where a promised service or feature has not been delivered or where applicable law requires a refund or other remedy.